FAQ
Question:
What are your operating hours?
Answer:
Our hours of operation is 9 a.m. to 6 p.m. daily.
Question:
What happens if I place an order after 6 p.m.?
Answer:
Orders placed after 6 p.m. will be sent out the following day.
Question:
Do you allow exchanges or refunds?
Answer:
No Exchanges. Refunds are issued as store credit only on original priced items. No Exchanges, Refunds or Store Credit on sale items.
Question:
How do I purchase a Gift Card?
Answer:
Select the dollar denomination of your choice, if you are purchasing as a gift to someone else, make that selection and enter the recipient's email address, select form of payment and checkout. Gift Card will be sent to their email address entered.
Question:
Do you offer shipping worldwide?
Answer:
We offer shipping throughout The Bahamas, United States & Canada only.
Question:
I don't see any questions pertaining to my issue. What can I do?
Answer:
Kindly submit your request/question in our 24 hour chat box. Someone will respond to you and assist.
Question:
Your site accepts debit and credit cards, but I don't see where I input my card information?
Answer:
If this payment method is selected and checkout completed, a card payment link will be emailed along with your invoice for payment. You can then enter your card credentials. It's completely safe and secure.