FAQ

Question:

What are your operating hours?

Answer: 

Our hours of operation is 9 a.m. to 6 p.m. daily. 

Question:

What happens if I place an order after 6 p.m.?

Answer:

Orders placed after 6 p.m. will be sent out the following day.

Question: 

Do you allow exchanges or refunds?

Answer:

Hygiene Notice: Due to the intimate nature of our products, panties and other intimate garments cannot be returned or exchanged once purchased. Please consult our Size Guide before ordering. Cash refunds are given within 10 days of purchase. All sales are FINAL on sale items.

Question:

How do I purchase a Gift Card?

Answer:

Select the dollar denomination of your choice, if you are purchasing as a gift to someone else, make that selection and enter the recipient's email address, select payment method and checkout. Gift Card will be sent to their email address entered.

Question:

Do you offer shipping worldwide?

Answer:

We offer shipping throughout The Bahamas, United States & Canada only.

Question: 

 I don't see any questions pertaining to my issue. What can I do?

Answer:   

Kindly submit your request/question in our 24 hour chat box. Someone will respond to you and assist. Or, kindly Whatsapp us at (242) 804-6647.

Question:

Your site accepts debit and credit cards, but I don't see where I input my card information?

Answer:

If this payment method is selected and checkout completed, a card payment link will be emailed along with your invoice for payment. You can then enter your card credentials. It's completely safe and secure.